The Village

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COVID-19 FAQs | Senior Living Frequently Asked Questions (FAQs)


We are following all guidance from the Centers for Disease Control(CDC), the State of Vermont and local health officials. We are working closely together on-site and receiving additional guidance from the national Life Care Services (LCS) Risk Management and Health Services Clinical teams. Some of the steps are taking at The Village at White River Junction include:

  • Requiring employees to wear face masks and adhere to additional screening processes
  • Increasing the frequency and rigor of cleaning and sanitizing common community areas
  • Restricting visitors, including deliveries
  • Canceling large, on-site large group recreational activities and social events
  • Reviewing and executing our emergency preparedness and response program
  • Asking residents and employees to communicate any travel plans
  • Coordinating best practices across our large partner network
  • Making the CDC’s COVID-19 prevention resources and recommendations available to all employees

If flu-like symptoms are experienced, staff and residents are instructed to follow the Centers for Disease Control and Prevention guidelines. A resident who believes they are experiencing symptoms of COVID-19 will get assessed by a physician and required to self-quarantine in their apartment to ensure the safety of the community. If you have any concerns or questions, please contact Jodi Egger, Executive Director at 802-295-7500.

The best way to prevent the illness is to do your best to reduce your possible exposure to the virus. There are some simple steps recommended by the Centers for Disease Control and Prevention to help prevent the spread of illness. This include:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer of at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick until you have been fever-free without the use of fever-reducing medication for at least 24 hours.
  • Cover your coughs or sneezes with a tissue and then throw the tissue in the trash; if tissues aren’t available, cough or sneeze into the inside of your elbow.
  • Clean and disinfect frequently touched objects and surfaces.

For the health and safety of our employees and residents, visitors at all levels of care are prohibited unless it is an end-of-life situation. Even so, visitors must be screened, including temperature check, remain within the resident’s room, and must wear a mask and gloves at all times.

The health and safety of our employees and residents is our top priority, and we are preparing for all scenarios. We are working closely together and receiving additional guidance from the LCS Risk Management and Health Services Clinical teams, local and state health departments, and the Centers for Disease Control and Prevention to prevent a potential outbreak.

Yes, we have increased the frequency and rigor of cleaning and sanitizing common community areas, and implementing temporary visitor restrictions, including deliveries.

Senior Living Frequently Asked Questions (FAQs) | The Village at White River Junction

Assisted living offers you an opportunity to remain independent while receiving assistance with activities of daily living. This is a great option when the level of medical and rehabilitative care of a nursing home is not required, and you just need a little help with daily activities. Activities of daily living include tasks such as bathing, dressing, grooming, walking, providing or administering medications and more. Our staff may also assist with housekeeping, shopping, laundry—whatever you need to maintain your independence for as long as possible. At The Village, our goal is to assist people in living rich and full lives.

Memory care provides a specialized environment for residents coping with memory loss, Alzheimer’s, or other related impairments. Therapeutic activities and programs help maximize existing cognitive abilities, diminish anxiety, lessen confusion, and increase peace of mind.

Memory care communities are often licensed as assisted living communities, but the staff has undergone additional training to handle the needs of those who have memory issues. Programming designed specifically for those with memory impairments is also an important part of memory care, focusing on promoting physical and emotional well-being, prolonging daily functioning, and maintaining a sense of purpose, satisfaction, dignity, and quality of life.

This is a difficult decision for you or your loved ones, and there are many factors to consider. Withdrawal from social and family activities can be an indication. Ongoing health problems that need monitoring or unsteadiness that could lead to falls may mean some supervision is desirable. A tendency to remain in bedclothes could indicate that a senior has trouble dressing without assistance. Significant weight loss could be an indication of either an underlying untreated medical problem or difficulty in preparing healthful meals. When a senior has difficulty remembering important information or repeatedly asks the same questions, a significant memory issue could exist. Inability to manage financial affairs could leave a senior vulnerable. Consultation with a medical or social service provider can help you make a decision for yourself or decide on a plan for your loved ones.

Life Care Services suggests an adult child ask parents questions that might help start the conversation. Some examples you can use as a guide to start the conversation when the moment is right include: Is your home still appropriate for your needs? Do you need help with household chores? Can you cook your favorite meals? Are you able to engage in the activities you love? Do you have an opportunity to interact with others? Do you feel comfortable driving? Would it be a great relief to have transportation available right at your door? Are your prescriptions current and are you taking your medications correctly? Have you seen the doctor lately? Do you get lonely, especially at mealtimes?

The Village at White River Junction includes purpose-built spaces that provide many opportunities for comfortable and active living. Lush gardens adorn several floors, providing beautiful spots for contemplation and raised beds for gardening. Dining options abound, from the formal dining room and a “country kitchen” suitable for resident and family meal preparation to a relaxing pub and prepared foods. Films will be screened in the classic movie theater, and the Miller Stage doubles as a venue for live performances and an open area for holiday parties and dances. Other amenities include a fitness center, an arts and crafts studio, a library/computer room, a full-service salon and spa, and more. The memory care community floor plan features two separate neighborhood wings, each with its own dining room and lounge areas, and an enclosed outdoor memory care garden with a walking path and seating areas.

We welcome your small dogs and cats at The Village. We’re happy to assist in providing food and water, taking care of the litter box for cats or walking the dog, playtime, and routine grooming. Wells’ Perch is a natural oasis and residents’ off-leash dog park, with unique filtering synthetic grass, and Paw Prints is our dedicated pet salon; bathe and groom your own pets or schedule a visit with our in-house groomer. On-site veterinarian visits can be scheduled as well. (*some pet services are an additional fee)

You are welcome to bring the furniture you love to make your apartment feel like home. If you’d like, we can arrange for you to consult with our expert designer at dpf Design Studio, who can offer an appropriate furnishings package for sale or help you design your own. To help you visualize the space, ask for copies of our floor plans.

We’re happy to have a conversation about pricing, which is based on the accommodations you feel are right for you. Pricing at The Village at White River Junction is based on a straight monthly fee; there is no initial “buy-in” cost; everything is included, with the exception of a few specialty services, such as spa/salon visits, pet grooming and veterinary care and off-site activities.

In order to keep costs reasonable for all residents, we cannot accept Medicaid or Medicare assignment at this time.

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