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Testimonials
"After many months at The Village dealing with a serious illness, I will soon be returning home. I owe a great debt of thanks to the people whose attention and kindness made me feel welcomed and cared for in assisted living here, especially Carol and Tammy in the office, Leslie, the head nurse, and med. tech. Shari. I will not forget you."
![]() | Sophia S. May 2023 |
"After many months at The Village dealing with a serious illness, I will soon be returning home. I owe a great debt of thanks to the people whose attention and kindness made me feel welcomed and cared for in assisted living here, especially Carol and Tammy in the office, Leslie, the head nurse, and med. tech. Shari. I will not forget you."
![]() | Sophia S. May 2023 |
"My Father has been a resident of The Village for 2 1/2 years. Over that time he has gone through a number of health issues and a lot of personal changes in his life. During this time, the staff at the Village have been nothing but FANTASTIC!! From Nikki, to Suzette and Carol and Leslie they have been supportive, accommodating and loving. My dad feels well cared for and valued. Our entire family is so so appreciative for all the good care that our dad receives from the entire staff at the Village. We know he is safe and in good hands."
![]() | David C. April 2023 |
"I can't express how very happy we have been with our choice of the Village at WRJ for our parents. From the very first moment, we have been so impressed. It was very difficult to convince my mother that this was where she needed to be. She just wasn't "ready". Tammy let me know that everyone would work with us to make this transition as easy as possible. Tammy, Carol, and Suzette made the move in day an easy one. They worked as a seamless team. Louis is incredibly supportive and encouraging. He never fails to greet us by name and let us know how things are going. During the round table meeting with the staff, Nicky immediately reassured us that what we were feeling and fearing was completely normal and to be expected. They have been with us every step of the way. I am blown away by how everyone knows my parents by name and they are all truly eager to help and support them. Carol has been in constant contact via text and phone calls to let me know how things are going and checking in on me. I would love to name each and every person I have met, because everyone has truly been so very caring. It is very apparent that everyone at the Village loves what they are doing and they love the people they care for. As I told Carol, I feel as if we have gained a new family. Thank you!"
![]() | Mary Jo W. April 2023 |
"My mother resided in the memory care unit at The Village at White River Junction for the last three years of her life. She enjoyed a large private room, good food, and most importantly, attentive and loving care from the staff. Her mobility issues in her final year were especially challenging, as The Village is not equipped for residents who are completely non-ambulatory, but the staff were willing to work with the family to overcome them with the help of a special wheelchair. We were very happy that our mother was able to spend her last days there. To re-iterate, the memory care staff, especially, were lovely to interact with, and unquestionably made our mother's life significantly richer and more easeful, through their attention."
![]() | Michael D. April 2023 |
"First, an overall thank you for offering such a warm, welcoming place for my dad to live at this point in his life.
I’d also like to offer some specific points that have been particularly appreciated:
1) When my dad first moved in, Carol suggested that we reserve the Smith & Sons kitchen for a private family lunch. We would not have otherwise thought of this so soon after arriving, but it turned out to be a very special family time, especially with my kids there too. Also, the space was perfect, light-filled and large enough not only to host our group but to feel genuinely like a home.
2) The lovely common spaces -such as the library , the rooftop pub and terrace, and the Sunflower room have all added so much to his quality of life. My dad had places to be and enjoy that were easy to access and also a real change of scenery and activity . The tasteful decor and lighting made them very pleasant and calming, and it was so nice to be able to visit while also looking out on the activity of WRJ with the hills beyond.
3) The staff has been pleasant and responsive. For instance, I especially appreciate the extra effort made by Tim, a nurse in memory care who tried to help my dad after my mom kept running into bureaucratic hurdles regarding an important medical issue by calling them himself and then making key suggestion that driving to office to try to get response in person might help, which seemed to help break logjam and calmed my mom down too. While that might seem obvious, it was hard to focus after going around in administrative circles repeatedly on such an important issue for my dad so was good advice to get.
4) Finally, thank you also to the chef and team for making such great food! "
![]() | Karin M. April 2023 |
"When it became too hard for me to take care of my husband, I was glad that the Village was able to do that. My husband is receiving wonderful care and attention from everybody at the Village. The nurses and caregivers are on top of what his needs are. My husband is receiving stimulation in that he can wheel his wheelchair and find books in the library with my son being with him and also can bring him in his wheelchair to many places in the Village, for instance the art gallery. One Bayada caregiver brought him to the fitness room where he thoroughly enjoyed the exercise bike.
In addition, Tammy Latvis has been outstanding in that she has supported me in all my questions on issues which have come up.
I can heartily recommend The Village."
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I.McEwen March 2023 |
"The Village is a terrific place! It is clean, the rooms are a nice size, the staff is friendly and caring. My mother is safe, no longer wandering, her meds are properly managed and she is eating well with 24/7 support. She is happy there, comfortable with the routine and loves mingling with the other residents and staff as well as participating in some of the activities!"
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Denise B. March 2022 |
"My parents moved to the Village from another facility. The transition went well, the staff are welcoming and kind, the food is good, and there are many activities for them to choose from. Highly recommend!"
![]() | Susan P. November 2021 |
"We moved both of my parents to The Village from another facility and are so happy we did. The Village is a family and we have peace of mind knowing they are so well taken care of by people who truly care about them.
All of the staff are great but I have to mention Carol Kolenski, Move In Coordinator. Carol is incredible - professional, responsive and caring. She played a big part in our decision to move our parents after we met her and took a tour. More importantly, my parents both love her. Dad recently mentioned that she adds so much happiness to his day."
![]() | Sarah I. November 2021 |
"I moved my mother to The Village four months ago.... She is very happy at the Village at White River Junction. She raves about the food and is very happy with the staff. They keep her very busy which she loves. She has gone to restaurants, shopping and even a horse show. They made a big deal of her 95th birthday with a delicious luncheon. The facilities are clean and beautiful and there is always something to do."
![]() | Susan F. July 2021 |
"Thank you to Jodi and all the Directors/Staff for making my father's transition successful! We had no choice but to move my father during the State COVID mandates. The Village has tremendous protective protocols for residents, staff and building. I don't think twice about my father's safety or care, he is very happy there."
![]() | Maria A. July 2021 |
"I moved my mom here from AZ from a very elite retirement community. We were a bit nervous about the move as the AZ facility was very posh. the AZ rooms and food were fabulous. My father passed so we wanted to move my mom east to be closer to family. We searched all over VT, NH and MA for a place she would be comfortable. Much to my surprise we picked WRJ, VT. That said, my mom is thriving and doing much better than in AZ. She has met very genuine friends.
The nurses and medical providers are super nice and personable. They accept my mom for her attributes as well as limitations. Carol the director of admissions has gone above and beyond to meet our questions and concerns even after we signed the contract. The food is great and WRJ is thriving these days. She can go on trips and out to dinner or stay home and socialize with family and friends. I could not be more thrilled with our choice after weeks of searching and meeting with various providers. I would highly recommend The Village at WRJ."
![]() | Tina A. August 2021 |
![]() | Sally B. August 2021 |
![]() | Donna N. July 2021 |
![]() | Bobbi D.. July 2021 |
"My wife and I have lived at the Village at White River Junction for over a year and a half now I have been deeply impressed by the dedication and enthusiasm of all the staff, from office to maintenance, nursing, housekeeping, and culinary, for the welfare and comfort of residents. Not withstanding the stresses and strains imposed by the sudden and unexpected spread of COVID-19 in early 2020, and the need for new restrictions and procedures, we were all well looked after and kept both safe as well as comfortable throughout.
Proximity to emergency and health service as well as well as the facilities of the town having a great advantage throughout.
The indoors exercise room, library, music room, and gallery have been popular for all who can make use of them.
With changes in the weather through spring and summer and the opportunities for outdoor activities, we’ve been able to avail of well-planned outings and picnics, open air leisure time in the compact garden, and penthouse terrace. And finally, facilities for receiving guests and family for visits and meals have been a very welcome revival in recent weeks."
![]() | Jivat T. July 2021 |
We also enjoy the Smith and Sons kitchen for family gatherings and the cooking demonstrations are one of our favorite activities. We work out in the Latham Gym every day and attend tai-chi classes as well. Sometimes we just like to relax and read in the Landmark Library. The food at The Village at White River Junction is very good with a variety of choices.
We are so content here at The Village!"
![]() | Edwin & Doris F. July 2021 |
"After my wife passed away, my children and I had a lot of conversations about what would be best for me. I had many options to consider and I decided The Village fit my needs the best. I enjoy my new friendships and my children and friends like coming to visit me here. For me, The Village exceeds expectations."
![]() | Bob D. June 2021 |
![]() | Joseph R. October 2020 |
Senior Living Leadership Team
Experienced leaders create a culture of caring.

Nikki Fortier

Tammy Latvis

Suzette Barbour

Russell Hardeman

Joelle Ash

Geoff Tuller

Samantha Tracey
